Wait List FAQ's
What do you mean you are at capacity? I see empty tables...
-We are currently in the "EXTREME" risk category for restaurants which means we are limited in how many customers we are allowed to serve. When we reach capacity the host will add you to the wait list. Capacity is reached when he hit a certain amount of customers, not tables.
How does the wait list work?
- The host will take your name, number and party size. You will receive a SMS that you have been added to the list including an estimation for when your table will be ready. When your table is ready you will receive an alert. You have 5 minutes to return to the host station to keep your table. You can check your status on the wait list within the SMS or communicate with the host through SMS. You may also cancel your table at anytime.
How do I get on the wait list?
- You must physically visit the host station to put yourself on the wait list.
How do I check how long the wait list is?